Ordering products for Christmas in 2020

We all know that this year has been an ... unusual one, and that Christmas may look quite different for many of us this time around.

If you’re looking to order gifts or items for yourself in time for Christmas this year, we have a few extra options to offer that may help.

Firstly, for a standard order to be sent to your address, our normal cut-off for Christmas postal orders is 18 December but if you won’t be able to place your order in time for that cut-off, please get in touch ( and we’ll see if we can do anything to help.

We’re aware that the postal service are busier than usual, even for this time of year, so for example we can discuss with you options such as using other carriers to get your order to you after last posting dates for the Royal Mail.

If you’re local to the Aberdeen area, you can place an order via our website and request collection from the Aberdeen Christmas Market in the Bon Accord Centre between 21-23 December - just write in to the notes at checkout that you’d like to use this option.

We're aware that for many people, this is going to be a year where you may not be able to see people you normally would at Christmas time. So, if you’re ordering for someone else who doesn’t live at the same address as you, we can also offer a couple of options to personalise the delivery so that it feels more authentically like a personal gift from you.

Firstly we are offering a gift wrapping service for any orders placed through the website: you will find this under 'Accessories' or on the main Shop tab. Simply add one of this item to your basket for each item you'd like to have gift wrapped and add in the notes which gift, and what occasion the gift wrapping should be suited to (eg Christmas, birthday etc) or state 'neutral' for gift wrapping with no particular theme. You can even use this option for items that you would like to have delivered to you, and let us save you some time and effort!

Secondly, we are offering a couple of options for including personalised messages from you, free of charge. Again, you'll find this under Accessories in the online shop, and this can be added as many times as needed for the number of gifts you'd like messages added to. Within the item you have two options:

  • You can include a message that you would like to have printed and included with the gift: this will be put on a gift tag if you've also requested gift wrapping.

  • Alternatively, you can handwrite the message yourself, take a clear photo of it (black pen on white paper is best) and email it to us at we will then print it and include it with the gift so that your recipient gets a handwritten note from you.

Use whichever option suits you best within the 'Personalised message or gift tag' item, and either email us ( or add a note at checkout to specify which item you would like the message attached to.

We hope that these options help to make this Christmas a little easier. If there are other things that occur to you that you feel would be helpful, feel free to get in touch, either via the website, our Facebook page ( or via email.

In the meantime, we hope you all have a lovely and restful Christmas and New Year!

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